Contacts
How to Reach Us
If you'd like to get in touch with the team at moderationtown.com, the only way to contact us is by email:
We do not offer support by phone, live chat, or social media, so email is the fastest and most reliable way to reach us.
What You Can Write About
We welcome messages on topics related to our website, including:
- Questions about our content, reviews, and ratings of sports betting and casino sites in Canada
- Corrections — if you've spotted outdated information, an error, or a broken detail in one of our reviews, let us know
- Feedback and suggestions on how we can improve the site
- Partnership and advertising inquiries
Response Time
We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer, but we do our best to respond to all legitimate inquiries.
Questions About Your Casino Account
Please note: moderationtown.com is an independent review and information website. We are not a gambling operator, and we do not run any casino or sportsbook.
This means we cannot help with questions about:
- Deposits or withdrawals
- Bonuses, wagering requirements, or promotional terms
- Account registration, login issues, or verification (KYC)
- Bet settlements or technical problems on a gambling site
For any of these matters, please contact the customer support team of the casino or sportsbook directly — you'll usually find their contact details on the operator's own website.
Need Help With Gambling?
If gambling is causing problems for you or someone you care about, free and confidential help is available in Canada. You can reach out to the Canadian Association of Mental Health and Addiction resources, or contact ConnexOntario (for Ontario residents) — but a national option available across Canada is:
GamTalk — a national support service for people affected by problem gambling, offering information, self-help tools, and connections to local support services across Canada: www.gamtalk.org
You can also contact your provincial problem gambling helpline for free, confidential support in your region. Remember: gambling should always be a form of entertainment, never a way to make money.